Legal
Privacy Policy
Last updated: 2026. This is a plain-language summary of how your information is used when you order a Ganesh idol from us.
What we collect
Only what you choose to send us. When you message us on WhatsApp about an idol, we receive the information you type — typically your name (as shown in WhatsApp), your phone number, your city or PIN code, and the details of the order you are asking about.
Because there is no checkout on this website, we do not collect card numbers, CVV codes, UPI PINs, passwords, or any online banking credentials. Please never send such details on WhatsApp — we will never ask for them.
How we use it
- To reply to your questions about price, size, material and delivery.
- To confirm availability, the final price and the delivery time for your order.
- To arrange packing and delivery of the idol you ordered.
- To send order updates on WhatsApp before and after delivery.
Who can see it
Your details are shared only with the delivery partner or courier needed to bring your order to you. We do not sell, rent or trade your information, and we do not add you to any marketing list without asking.
Cookies and tracking
This website does not set advertising cookies, does not run third-party ad trackers, and does not use marketing pixels. If analytics are added later, this policy will be updated before they are enabled.
How long we keep it
Order-related messages are kept for as long as needed to handle your order, its delivery and any support you need afterwards. Once that is complete, we delete or anonymise them.
Your choices
You can ask us at any time to show you what details we hold, to correct them, or to delete them. You can also block or report our number in WhatsApp at any time, and we will not message you again.
Children
This website is not directed at children, and we do not knowingly collect personal information from anyone under 18. If a minor contacts us about an order, a parent or guardian should be involved.
Contact
For any privacy question, message us on WhatsApp and we will answer directly.
Prices shown on this website
The prices on this website are indicative starting prices kept up to date as best we can. They are not a binding offer. The final price, availability and delivery charge for your order are always confirmed with you personally on WhatsApp before you pay anything.